We will offer a 100% refund if the cancellation happens more than 7 days prior to the booking. If the cancellation is 7 days or less, there will be no refund. We offer flexible rescheduling if the cancellation is due to to covid, fire evacuation or cancelled flights. A 100% non-expiring credit will be issued to postpone and rebook at a later date. We 100% have you covered. Please note credits cannot be refunded for cash value and can only be used towards future re-bookings.